Important Benefits Information

Find key contact information for your benefit providers quickly and easily.

Enroll In/Change Benefit Selections

Remember to enroll for benefits by the
October 31 deadline!

Online Enrollment Site UKG

Benefits Guide

HealthEquity

App Center

Download an app by clicking the link to the App Store or Google play.


Medical and Prescription Drugs

Download your provider’s app to find physicians or hospitals near you, access your ID card, check the status of a claim, or estimate your health care costs.

Anthem Blue Cross


Kaiser Permanente


CVS Caremark
Request prescriptions, check drug coverage and cost, find pharmacies in your network, and more.


HealthComp


Dental
Search for dentists, view claims and coverage, and reference your ID card.

Delta Dental


Vision
Find a vision provider, view your benefits, and access the eye health and wellness library.


Flexible Spending Accounts (FSAs)
View your FSA balances, review claims and transaction details, and file a claim using your phone's camera.

HealthEquity


Retirement
View your retirement savings plan and account details.

Transamerica Retirement Solutions


Leave of Absence
Report time off, review claim documents, and contact your leave administrator.

Matrix Absence Management

Human Resources

Human Resources Department

CHONET

Phone 510-428-3420

Email bchoakhumanresources@ucsf.edu

For HR Policies and Procedures


Benefits

Email benefits1@ucsf.edu

Phone 510-428-3622

Medical & Prescription Drug

Anthem Blue Cross

Anthem Blue Cross

Phone 800-274-7767

For PPO pre-authorization only


Children's PPO

Children's PPO (Personify Health)

Phone 800-442-7247

Fax 559-499-2464


CVS Caremark

CVS Caremark

Phone 877-775-5641

For PPO members


Kaiser Permanente HMO

Kaiser Permanente HMO

Phone 800-464-4000


Health Net CanopyCare HMO – For NON-REPRESENTED employees only

Health Net CanopyCare HMO

Phone 833-959-2907

Dental

Delta Dental

Delta Dental

Phone 800-765-6003

Vision

Vision Service Plan (VSP)

VSP

Phone 800-877-7195

For Non-Represented employees only


UCSF Benioff Children’s Hospital Oakland Vision Plan – For REPRESENTED employees only

UCSF Benioff Children’s Hospital Oakland Vision Plan – Claims (Personify Health)

Phone 800-442-7247


Personify Health

Phone 800-442-7247

Fax 559-499-2464

Employee Assistance Plan

Claremont IBH

Claremont IBH

Phone 800-834-3773

Basic Life and Disability

Basic Life and Personal Accident Insurance

NYLife formerly known as Cigna

Phone 800-362-4462


Long-Term Disability Insurance

NYLife formerly known as Cigna

Phone 800-362-4462

How to Report a Long-Term Disability Claim

Voluntary Programs

HealthEquity Flexible Spending Accounts

Healthequity|Wageworks

Phone 877-924-3967

Email memberservices@healthequity.com


NYLife formerly known as Cigna Supplemental Life

NYLife formerly known as Cigna

Phone 800-362-4462

Supplemental Life Booklet


ARAG Group Legal

ARAG Group Legal

Phone 800-255-3352


Commuter Benefits

HealthEquity

Phone 877-924-3967

Email memberservices@healthequity.com

Retirement Plans

Transamerica Retirement Solutions

Transamerica Retirement Solutions

Phone 800-755-5801

Defined Benefit Plan 888-976-8196

403(b) and 401(a) DC plan 800-755-5801

Leave of Absence

Employee Health and Worker’s Compensation Program

Phone 510-428-3620

Fax 510-450-5693


Matrix Absence Management, Inc.

Web Matrix Absence Management, Inc.

Phone 888-477-5110


Leaves Management

Email leavesbchoakland@ucsf.edu

COBRA Administrator

Personify Health

Personify Health

Phone 800-442-7247

Fax 559-499-2464